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How to manage your Koalify subscription and billing

You can activate and change your Koalify subscription in the Koalify app settings.

1. Navigate to the Koalify app settings

  • In your HubSpot account, click the ⚙️ settings icon in the main navigation bar
  • In the left sidebar menu, go to Integrations > Connected Apps
  • Search for and click Koalify – Merge & Deduplicate
  • Open the General Settings tab.

Navigate to the Koalify app settings page V2

2. Activating Your Koalify Account

If your HubSpot account has more than 10,000 records and you’d like to continue using Koalify after your free trial, follow these steps to activate your account:

  • Click Manage Subscription
  • Choose a Yearly or Monthly billing cycle
  • Select the Objects you want to deduplicate
  • Continue to Checkout

Koalify Pricing USD Yearly

You'll be redirected to a Stripe checkout page, which remains valid for 24 hours.
  • Enter your Contact & Company Information and Payment Method
  • If applicable, select I’m purchasing as a business and add your VAT number (optional).
Stripe USD Yearly Check - Out

 

3. Managing Your Koalify Subscription

If you already have an active subscription, you can update your plan or payment details anytime from the Stripe billing page.

  • In the Koalify app settings, click Manage Subscription
  • Click Go To Billing to access your Stripe billing page

Managing Your Active Koalify Subscription

You'll be redirected to a Stripe billing page where you can manage the following:
  • Update plan: Switch from a monthly to a yearly subscription
  • Cancel subscription: Please share your cancellation reason when cancelling
  • Change payment method: Add a new payment method or update existing details
  • Update billing information: Edit your billing or company details
  • View your invoices: Access and download your past invoices