---
title: How to merge HubSpot duplicates using the Koalify Duplicate Cards
description: Koalify Duplicate Cards give customer-facing teams instant duplicate suggestions they can quickly review and merge.
---

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# How to merge HubSpot duplicates using the Koalify Duplicate Cards

## Koalify Duplicate Cards let you spot, reject, and merge duplicate records directly on HubSpot record pages

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### Before you begin

Make sure the [Koalify Duplicate Cards are enabled and visible](https://koalify.io/knowledge-base/how-to-enable-the-koalify-duplicate-cards-in-right-hand-sidebar-of-hubspot?hsLang=en) in the right-hand sidebar of your records.

### When a Duplicate Is Detected

As soon as Koalify identifies a duplicate, it will appear in the **Koalify Duplicate Card** on the right-hand sidebar of the record you’re viewing.

From there, you have two options:

- **Merge** the duplicate
- **Reject** the duplicate

![Koalify Duplicate Card](https://koalify.io/hs-fs/hubfs/Koalify%20Duplicate%20Card.png?width=300&height=465&name=Koalify%20Duplicate%20Card.png)

### Option 1: Merge a Duplicate

You can merge a record directly from the duplicate card with just a single **click on Merge**.

**What happens next?**

- The record you are currently viewing becomes the **primary record**.
- The **suggested duplicate is merged** into this primary record.
- A **new merged record is created**.
- The merge activity is **logged in the record timeline** for full visibility.

 

### Option 2: Reject a Duplicate

If the suggested record is not actually a duplicate, you can reject it with a single **click on Reject**.

**What happens next?**

- The **two records will no longer be flagged** as duplicates.
- The rejected duplicate will appear in your **rejected duplicates overview**.
- If needed, you can **undo the rejection**, and the duplicate suggestion will appear again.

 

### Summary

With Koalify Duplicate Cards, you can:

- Instantly spot duplicates
- Merge records directly from the sidebar with a single click
- Reject incorrect duplicate suggestions
- Undo rejected duplicates if needed

All without leaving the record page.

- [Getting Started](https://koalify.io/knowledge-base/getting-started?hsLang=en)
- [Koalify settings](https://koalify.io/knowledge-base/koalify-settings?hsLang=en)
- [Duplicate overview](https://koalify.io/knowledge-base/duplicate-overview?hsLang=en)
- [Duplicate cards](https://koalify.io/knowledge-base/duplicate-cards?hsLang=en)
- [Bulk merging](https://koalify.io/knowledge-base/bulk-merging?hsLang=en)
- [Account & Billing](https://koalify.io/knowledge-base/account-billing?hsLang=en)

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